Inverness Falls Resort Guest Policies

Confirming Rates: The rates listed on this site may be subject to change and are subject to applicable provincial and federal taxes. Weekend packages include Friday night.

Booking: Please confirm current availability and rates by phone at 1-204-369-5336, toll-free at 1-877-467-0832, or by email at info@invernessfallsresort.com.

Deposits: We require a deposit of 50% of the booking cost via Visa or MasterCard at the time the reservation is accepted.

E-Transfers: We accept e-Transfers for the full reservation amount at the time of booking. Alternatively, an e-Transfer for a 50% deposit is accepted provided a valid credit card remains on file.

60+ Days Notice: Deposits will be refunded less a $100 service charge per unit, provided the cancellation is received in writing 60 days prior to the arrival date.

45 Days Notice: We can transfer your deposit (less the $100 service charge) to another reservation within the same season, subject to availability, if cancellation is received in writing 45 days prior to arrival date.

Less than 45 Days Notice: With less than 45 days notice, but more than 48 hours notice prior to arrival, the 50% deposit portion is forfeited.

48-Hour Notice (Final Balance): We must be notified of cancellation at least 48 hours prior to arrival, or the full remaining balance of your reservation will be charged to the credit card on file.

Early Departures: No refunds are provided for days lost through early departure or late arrival.

Less than 45 Days Notice: With less than 45 days notice, but more than 48 hours notice prior to arrival, the 50% deposit portion is non-refundable/non-transferable; the remaining 50% of the total stay will be refunded by e-Transfer.

Less than 48 Hours Notice: We must be notified of cancellation at least 48 hours prior to arrival, or you forfeit the full amount paid.

Pet Fee: There is a fee of $50.00 per pet for your stay.

Prior Approval: Permission to bring a pet must be secured prior to arrival.

Designated Units: One pet is permitted in Lakeview Cabins 6 & 7 and Chalet 10. Two pets, from the same household, are permitted in Chalet 9.

Leash Rule: Pets must be kept with owners and on a leash at all times.

Unattended Dogs: Dogs cannot be left in units unattended under any circumstances.

Furniture: Pets must be kept off furniture. If your pet is accustomed to being on furniture at home, please notify us ahead of time and bring your own furniture coverings and bedding.

Cleaning: Guests are required to vacuum all pet hair before check-out. Vacuums are provided in each unit.

Waste: Pet owners must keep the resort area clean and pick up after their pets immediately.

Winter Note: The Parks Department requests that dogs not be taken on the ski trails during the winter season. The hiking trail skirting the resort provides a safe, scenic run for dogs year-round.

Identification: Ensure all pets are wearing current identification tags at all times while on the resort property and within the park.

Restricted Areas: Pets are not permitted at designated beaches with defined swim areas, on cross-country ski trails (unless specifically designated as dog-friendly), or in any areas posted with signs prohibiting animals.

Service Animals: Identified service animals for people with disabilities are permitted to access all park areas, provided the animal remains on a leash or harness, or is otherwise under the direct physical control of the owner.

Provincial Guidelines: For more information regarding the rules for bringing your dog to a Provincial Park, please visit the Manitoba Government’s website.

Accommodations: Inverness Falls Resort can host groups of up to 29 guests. To ensure your party can easily spend time together, we accommodate groups by placing them in neighbouring, similar units. Visit our group booking page to plan your gathering.

Initial Deposit: A 50% deposit is required at the time the reservation is placed.

Booking Changes: Any changes to the reservation are subject to a $100 service charge per unit.

Final Payment: The remaining balance is due 60 days prior to your arrival date. Please note that from this date forward, there are no options for refunds or cancellations.

No Weekend Visitors: Please do not invite guests to visit on weekends (Friday, Saturday, Sunday, or Monday of long weekends).

Mid-Week Visits: To ensure a quiet environment, the following rules apply for mid-week visitors:

Limit: Only two guests are permitted to visit at any one time.

Duration: Visits must be kept to a 2–4 hour duration.

Hours: Visitors may arrive no earlier than 11:00 am and must depart by 6:00 pm.

Registration: All visitors must register at the office, indicate who they are visiting, and provide their license plate number.

Parking: Visitor cars must be parked in front of the office or in the provided public parking.

Conduct: You will be responsible for the conduct of your guests.

Pets: Visitors are not permitted to bring pets onto resort property.

Equipment: Visitors are not entitled to use complimentary resort equipment.

Overnights: Under no circumstances may visitors stay overnight.

Drinking water, making infant formula, or juice.

Making ice cubes.

Cooking or washing fruits and vegetables.

Brushing teeth or soaking dentures.

Travel Safety: Check-in is at 4:00 pm. If storm conditions are pending, please leave early enough to ensure you arrive safely near 4:00 pm.

Highway Closures: If the Highways Department closes Highway #15 and #44 (East of Winnipeg) or Highway #1 (from Ontario to #44) prior to 4:00 pm on your arrival day, we will offer a credit in the amount of your deposit to be used within the same winter season.

Rapid Changes: Fire conditions in the Whiteshell can change quickly; guests are responsible for checking current restrictions before lighting any fire.

Alert Levels: We monitor Manitoba Parks and the Manitoba Wildfire Service daily. If a “Level 1” or “Level 2” restriction is implemented, campfire hours may be restricted or banned.

Total Burn Bans: During extreme conditions, no fires of any kind are permitted, including campfires in approved pits and wood-burning fireplaces inside cabins.

Enforcement: Failure to comply with provincial fire bans can result in significant fines from Manitoba Parks and immediate eviction from the resort without a refund.

Approved Pits Only: Fires are only permitted in the designated metal fire pits provided by the resort. Never move a fire pit or build a new one.

Size Management: Keep your fire small and manageable. High flames increase the risk of sparks and embers jumping into nearby brush.

Constant Supervision: A fire must be attended by an adult at all times. If you are leaving the area or going to bed, the fire must be fully extinguished.

Proper Extinguishing: Douse the fire with plenty of water, stir the ashes, and douse again. The pit should be cool to the touch before it is considered safe.

Burning Materials: Only burn clean, dry firewood. Never burn trash, plastic, or large branches from the forest floor, as these create unpredictable sparks.

Seasonal Operation: Indoor fireplaces are operational during the Spring, Fall, and Winter seasons only.

Safety Screens: Always keep the fireplace screen or doors closed while a fire is burning to prevent embers from escaping onto the floor.

Professional Maintenance: Never attempt to clean out your own fireplace. Our staff handles ash removal to ensure coals are properly cooled and disposed of safely.